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Frequently Asked Questions

How long does it take to import goods?

Logistics timelines are influenced by manufacturing lead times, origin port efficiency, and the chosen transit mode. On average, once an order is finalized.


Air Freight: 5–10 business days (Ideal for urgent technical spares and high-value equipment).

Sea Freight: 25–45 days (Cost-effective for bulk industrial machinery and construction materials).

What costs are involved in importing?

Transparency is at the heart of our business model. To ensure there are no hidden surprises, we provide a comprehensive cost breakdown before any commitment is made. A typical procurement budget includes:-


Factory-Gate Cost: The direct price of the product from the manufacturer.

Logistics & Freight: Competitive rates for Air or Sea transport based on volume/weight and urgency.

Statutory Duties & Taxes: KRA Customs duties, VAT and applicable levies.

Clearing & Port Charges: Standard documentation, handling, and agency fees.

Can you handle customs clearance in Kenya?

Yes. We provide comprehensive customs clearance coordination at all major Kenyan points of entry, including the Port of Mombasa, ICD Embakasi, and JKIA. Leveraging our expertise in KRA and KEBS compliance, we manage the entire documentation process, from IDF application to final duty assessment, ensuring your shipment is cleared without costly delays or legal bottlenecks.

Why should I use Franton instead of importing myself?

Importing independently often exposes businesses to "hidden costs" from substandard product quality to vendor fraud and costly port delays. At Franton, we mitigate these risks through a three-tier protection model:


Rigorous Vetting: We perform on-site factory audits and business license verifications before any payment is made.

Quality Control: Our team coordinates pre-shipment inspections to ensure goods meet your exact ISO and technical standards.

Dispute Resolution: Leveraging our background in professional mediation, we handle all supplier negotiations and conflict resolution, ensuring your interests are protected even if challenges arise.

Do you offer door-to-door delivery?

Yes. We offer a fully integrated "Factory to Doorstep" logistics solution. This means we take complete responsibility for your cargo from the moment it leaves the supplier’s warehouse abroad until it is safely offloaded at your location in Kenya. By managing the international freight, we provide a truly hands-off experience, allowing you to focus on your core business while we handle the heavy lifting.

Can you help me import goods even if I have never done it before?

We designed our services specifically to lower the barrier to entry for new importers. Many are intimidated by the complexities of international trade but Franton International makes global sourcing accessible to everyone. We offer tailored consultancy for first-time importers, providing the expert oversight needed to avoid common pitfalls like supplier fraud or customs delays.

What can we do for you

International Sourcing

Supplier Verification

Imports & Logistics

Training Equipment

Goods Consolidation

Freight Bookings

Factory
Audits

Tender
RFQs

Customs Clearance

Contact us Today

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